At the time of Travelpeople prepare a luggage with everything they might need during their stay and until they return to their country. Between the amount of items they carry with them, the hours of waiting before boarding and the hustle and bustle that accompanies these transfers, it may happen that some of their belongings get lost.
The imitation jewelrythe clothes of clothes and electronic equipment are three of the items that tourists lose the most when passing through the airports of the country, according to a survey carried out by Diario Libre at the main air terminals.
In it Airport of Punta Canawhere the largest passenger traffic converges – 3,133,908 between January and July of this year, according to the Ministry of Tourism – coats, watches and cell phones have been frequently forgotten by travelers so far this year, according to the airport terminal.
The same thing happened in the airports state of Santo DomingoPuerto Plata and Samaná, where accessories, belts and coats were items that, for some reason, the owners ended up leaving in those terminals.
Only the Airport International of The Americas (AILA) registers 1,457 accessories and imitation jewelry and 1,183 items of clothing and belts that were abandoned in the first half of 2024, according to data shared by Airports Dominicans 21st Century (Aerodom) to this medium.
“Most of the articles are objects small “such as earrings, chains, belts, Travel pillows and coats that are often left at security inspection points (X-ray machines),” said Luis José López, communications manager for the dealership.
In the case of this terminal, the luggage It is the third object that has been most abandoned by users, with 781 reported between January 1 and July 12 of this year.
The suitcases They are also among the objects further lost which reports the Airport of Punta Canawhich has also found documents, neck pillows and glasses ––both sunglasses and prescription– of the passengers, although without specifying the amount objects lost ones that they have sheltered.
Protocol and return
The airports They have a department of objects lost and found, known as Lost and Foundwhere those belongings that were never found are kept.
- Once upon a time passenger notices that one of its articles has been losteach terminal exhausts a protocol for its return.
When the passenger reports its loss, the staff of the Airport of Punta Cana urges you to submit a claim formal through mail email to the customer service department, detailing the day, time, date, place and item in question. Once the item has been identified, the tourist has the option of returning for it, authorizing a third party or requesting its delivery, either via FedEx or an airline.
This procedure It is similar to the one that is exhausted in the airports concessionaires: the passenger You must write a mail to the department of Lost and Found of each terminal to help you recover it. Once contacted, this team validates in inventory and in the warehouse if the item is present, and coordinates its return.
Tourists have forgotten valuable items at airports, from expensive watches and iPads to works of art, which have been returned to the owners who have claimed them. Between January 1 and July 12, passengers forgot 26 canvases and paintings at Las Américas International Airport, while Gregorio Luperón International Airport in Puerto Plata reported having kept one painting during that period.
