Seeks to improve the experience of deaf people
RR l Buenos Aires | June 9, 2024
Leave a comment
RELATED TOPICS: Buenos Aires, Flybondi, inclusive, Lucía Ginzo, deaf people
Flybondi incorporates communication in Argentine sign language for deaf people, who will be able to access informative videos for the different stages of the plane trip. In this way, another step is taken in the objective of making the airline industry more inclusive and accessible.
The low cost called the NGO “Señas en Acción”, and together they devised the production of the videos and interpreted the messages in sign language, ensuring the perspective of deaf people. This validation ensures that the videos are accurate, clear, and culturally sensitive.
Travelers can access information in sign language at any national airport where Flybondi operates, and will find signage with a QR code close to the airline’s counters. Once scanned you will be able to access the videos to watch online and also download them for the time of the Flight.
To check in, the person will receive the welcome and important information about documentation, luggage and instructions for boarding. Regarding the onboard videos, the information refers to the welcome and security measures. In the event that the passenger has not gone through the counter area, they will be able to access the videos through the tablets that the cabin crew have on board.
«At Flybondi, we believe and want to work towards accessibility for all people. We know that it is a complex path but we are convinced that it can have positive achievements and impacts in the short term to improve the Travel experience. This initiative, which focuses on communication accessibility, is the beginning of a much broader program that we designed during 2023 and that we are going to implement in stages with the aim of making the freedom to fly increasingly more inclusive,” said Lucia Ginzo. , Director of Corporate Affairs and Sustainability.
Recently, Flybondi chose Kiu System Solutions, a global technology and next-generation systems company, as its technology provider to modernize its marketing, reservations and after-sales system, as reported REPORTUR.mx. (Flybondi applies new technology to sell its tickets)
