44% of respondents planned to use AI
RR | New York | June 2, 2024
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RELATED TOPICS: Ariane Gorin, Bank Of America, Chatgpt, IA, New York, OpenAI, Romie
Booking and Expedia are experiencing a Travel boom with the use of ChatGPT generative Artificial Intelligence (AI), since a survey conducted in March of more than 1,000 American travelers by Bank of America analysts showed that 44% of those surveyed used ChatGPT to plan your Trips.
Booking and Expedia have the option to combine conversational AI with booking tools. Booking launched an AI Travel planner last year, which combines AI recommendations with ChatGPT’s conversational AI capabilities, as reported by Investors.
For its part, Expedia collaborated with the development of OpenAI technology to launch a chat function and has just launched Romie, which is an AI Travel planner.
As reported REPORTUR.us, Ariane Gorin, CEO of Expedia, recently guaranteed that the Romie Travel planner, recently launched by the company, goes beyond visualization and planning to booking, towards the customer experience during the trip, so he believes it will not fail. like others on the market. (Expedia: New boss details why her AI planner won’t fail.)
Gorin believes that Travel planning startups sometimes fail but that much of the value Romie can bring to the traveler is that end-to-end experience, from planning to booking and during the trip, he told Phocuswire at the time.
