American sued for discrimination against black passengers

Three of the eight black passengers who were kicked off an American Flight for their “body odor” sued the airline alleging discrimination, for which the company’s CEO, Robert Isom, rejected the crew’s action and suspended them. .

The incident occurred on a Flight between Phoenix, Arizona and New York City. “American Airways singled us out for being black, shamed and humiliated us,” the passengers said in a statement. Likewise, Isom told his employees that the treatment of passengers was unacceptable, according to Univisión.

He added: “I am incredibly disappointed by what happened on that Flight and the failure of our procedures. “We failed to meet our commitments and failed our customers in this incident.”

The airline indicated that “we are holding those involved accountable, including removing team members from service,” the airline said in a statement. And he stated that he will also create an “advisory group” to improve the experience of black passengers.

As reported REPORTUR.mx, American recently inaugurated its 28th destination in Mexico with a new daily service that connects Veracruz International Airport with Dallas-Fort Worth International Airport (DFW). (American Airlines inaugurates the Dallas-Veracruz route with daily frequency).