Related topics: Kuala Lumpur International Airport, Cathay Pacific, Malaysia
July 22, 2024
Leave a comment
An employee of the Hong Kong airline Cathay Pacific It was recorded in the Kuala Lumpur International Airportin Malaysiathrowing passengers’ suitcases from the top of a metal staircase, without caring about the damage this might cause to the luggage.
The video posted on social media, which was recorded on a cell phone, shows the exact moment in which the Cathay Pacific employee throws at least six suitcases into the void, which bounce due to the impact of the fall.
In response to this incident, Cathay Pacific quickly apologized, expressing regret for the inconvenience caused to the affected passengers. It noted that this was a clear violation of its strict baggage handling protocols.
The airline clarified that the employee shown in the video belongs to one of its ground handling service providers and reported that she has already been suspended from her duties while a thorough investigation into these events is carried out.